If you're ever wondering why a job that has been Approved has not been paid, there are generally three possible reasons:
1. Due Dates: if the due date is some time in the future, then the payment will be made on that future date.
If you want to edit the due date, you can click the Change Due Date button depicted above and key in a new eligible pay date as shown here:
2. Missing Carrier Payment Settings: if your carrier did not accept the invite link and connect their bank account or send you a voided check to update their pay settings, they likely have blank pay settings as depicted below in the empty red rectangle. To get your carrier paid, you will want to work with them to get ACH details into Denim's system. If no payment settings are added, Denim will mail a check to the address on their invoice.
3. Non-factored jobs: these jobs do not get paid out until your customer pays Denim. If you're unsure if a job is factored, you can tell by whether an expense / factoring fee is listed on the job. If there is no fee, the job is non-factored.
The job below is non-factored. You can tell because there is no Factoring Fee listed:
The job below is factored. You can tell because there is a Factoring Fee listed: