If there are duplicate contractors in a Denim account, it can lead to payment delays. To make sure that you do not have duplicate contractors in the account, note the following.
- Always ask your carriers to fill out the carrier packets.
- Input their name and MC# into our system exactly as it’s shown on FMCSA, making sure to include any special characters (hyphens, &, commas, and others.)
- Always check to ensure that the contractor was not created already in the system to avoid duplicates and any type of confusion. To do this, use the Search option in the list of contractors. (Please see See and use list of contractors for details.)