At Denim, we believe every company has the right to a secure and electronic payment, and this is why we make setting up ACHs easy. (Please see Contractors: Setup Payment Methods for detailed steps.) We understand that some carriers ask for checks, and we are happy to issue them in those cases.
If a check does not reach its destination and the contractor demands a check to be re-issued, there is a $25 bank charge associated with this. Denim does not make money off of these fees.
When a check need to be reissued, please follow these steps.
- Work with your carrier to set up ACH payments for them, by notifying them of the fees associated with stopping checks.
- Since it takes time to deliver checks, we recommend not stopping them until one month has elapsed since the check date.
- If one month has elapsed and a check has still not been cashed, send an email for stop payment to support@denim.com. In the email, please mention whether you or your contractor's company will pay for the $25 stop fee.
- Once the check is stopped, Denim reissues the payment via ACH if the contractor has since been set up.