Looking for an update or latest activity on a request? Unsure where you left off with the Denim team?
Use the Request Center to check on the status of your open requests, follow up on existing requests and close them out with ease.
Access the Request Center from the main menu, notice the counter with open requests that need to be resolved.
Then view, filter, comment and upload documents into those requests, interacting with your Denim team along the way.
Have a new request in your queue? The Denim team will send you an email to let you know.
Request Types you will see:
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Factor Assignment
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Payment Change
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New Credit Limit
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Credit Limit Increase
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Collections Document
Request Statuses are:
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Needs Attention - This request needs to be addressed.
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Pending - This request is in the queue of the Denim team.
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Approved - This request has been approved and fulfilled.
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Declined - This request will not be approved, rationale will be provided.
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Cancelled - This request has been cancelled and no further attention is needed.