We know that making sure payments land in the right bank account is top of mind for our broker clients. You can now request changes to payment settings with a few clicks.
Start on the Contractors page and click Edit Contractor
If your contractor already has a factor assigned, choose from the options shown and complete the prompts. When choosing Update Payment Details (Pay Contractor Directly), ensure you upload a letter of release from the current factor as well as a voided check or bank letter with ACH info.
If your contractor does not have a factor assigned, choose from the options below.
Select Edit Contractor Invite if you need to resend the invite to a new email or person.
Select Update Payment Details to add new ACH banking info, or an address to Pay by Check. Again, remember to include a voided check for ACHs. If the contractor would like to receive checks, include an invoice with mailing address.
Select Request Factor Assignment if you would like to make sure a factor paid instead of direct payment to the contractor.