Denim Cash overview

On your Dashboard, you can view your Denim Cash Balance and the Denim Cash Available.

In Denim Cash Available, an info icon shows you the details that Denim Cash Available is the difference between Denim Cash Balance and Denim Cash Minimum.

Use the Request Release button to request a release to your Denim-connected bank account.

💡Note: If you have an open request for Denim Cash withdrawal, you cannot create another request for withdrawal.

If such a request is already open, you can see the request details and the status in the Request Center. Please see Request Center overview for more details on how you can see request details. 

When you click on Request Release, the Request a Denim Cash Release modal opens.

In Denim Cash Request, write the amount.

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Case 1: Risk and warning

If you have an upcoming Chargebacks or Denim Cash-funded Payables that may be at-risk due to the amount you are requesting, Denim shows warning explaining the risk before you submit your request.

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Case 2: Requested amount exceeds the available cash

If you enter an amount that exceeds the available balance, Denim shows you a message to correct the amount.

When you send this request successfully, it shows in the Request Center. In the list, it shows with the Denim Cash Payout, followed the date of request. You can click on the request to see its details.

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Service Level Agreement (SLA)

• All requests for Denim Cash will be reviewed within 1 business day.
• If the request is approved by 4PM ET, funds will be sent as a next-day ACH.
• If the request is approved after 4:00 PM EST, funds will be sent 2 business days later

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Criteria for Reviewing Denim Cash Requests

Before approving or rejecting a request for Denim Cash, Denim's risk team evaluates the request for following factors. Additional factors may also be considered.

• Aging and Disputes
  • Denim will review the client's open aging to identify disputed invoices and invoices older than 75 days and unlikely to be paid before recourse terms apply.
  • Disputes and overdue invoices may result in a Denim Cash release smaller than requested or a rejected request.
• Client account activity
  • If the client’s last funded invoice is 14 or more days ago, Denim will typically hold DC until all outstanding invoices are paid.
  • Clients are considered in default after 21 days of inactivity.
• Unforwarded Payments: If the client has received funds that should have been paid to Denim, and the payment has not been forwarded to Denim, the request will likely not be approved.
• Contractual Default: If the client is in default per the factoring agreement, they are ineligible for a DC release.
• Recent Releases
  • PRMs will review the date of the last DC release.
  • Denim reserves the right to limit releases to no more than one per week.

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Negative Denim Cash