If you received an email like the one below from Denim, you may be wondering about this new workflow. You can now upload documents to specific loads in Denim directly, eliminating confusing email back-and-forth with your payer and getting you paid faster by sending documents to their final destination - a job on the Denim platform.
Document requests are created on a per-load (aka job) basis. The email you receive will include the requesting company name, and your reference number in the "Invoice Reference Number" section if the payer provided it to us.
The "Upload Documents" button in the email links to a secure, customized page that is only available to you and is related directly to a specific load/job.
Using the Upload Documents page
Add your documents to the appropriate section on the page. As soon as you add the documents, we'll process them and you'll see a blue "attached" icon if we accepted the file.
Once you've attached all files for this job, click the "Upload Attachments" button to submit them to the requestor. The file badge will move to the Uploaded section and you'll see a green "uploaded" icon above.
Note - this step cannot be undone, so double check your files before clicking Upload Attachments.
You can use the upload link multiple times if you need to attach files at different times. The link is valid as long as the requestor keeps the job in Draft status. Once they submit the job to Denim for funding, the link will expire.
Note: Although a Denim login is not required to use this workflow, we would love to have you on our platform! We offer a Contractor Dashboard where you can check the status of your payments, see all historical jobs, and customize your notification settings for approved jobs and payment status. The platform is currently invite-only, so ask your payer to send or resend your invite!